Privacy Policy

1. Information We Collect

We may collect different types of information depending on how you interact with CyberHosters and the services you use.

Personal Information

When you contact us, request a quote, register for an account, or use our services, we may collect information such as:

• Full name
• Email address
• Telephone or mobile number
• Company or business name
• Business address
• Billing and payment information
• Website or domain information
• Information submitted through inquiry and contact forms
• Information you provide when communicating with our team
• Other information necessary to provide requested services

We only request information that is reasonably necessary to respond to your inquiry, provide our services, manage your account, process payments, or maintain our business relationship.

Website and Usage Information

When you visit the CyberHosters website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Time spent on pages
• Website interaction and navigation information
• General geographic or location information
• Other technical information required for website security and performance

This information helps us understand how visitors use our website and allows us to improve website functionality, user experience, security, and digital marketing performance.

Cookies and Similar Technologies

CyberHosters may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, remember preferences, understand visitor behaviour, and measure website performance.

Cookies may help us provide a more convenient browsing experience and understand which areas of our website are most useful to visitors.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Information Submitted Through Forms

If you submit a contact form, inquiry form, quote request, newsletter subscription, or other online form, we may collect the information you voluntarily provide.

This information may be used to respond to your request, provide an estimate, discuss our services, or communicate with you regarding your inquiry.

2. How We Use Your Information

CyberHosters uses collected information for legitimate business and service-related purposes.

We may use your information to:

• Provide, manage, and maintain our services
• Respond to inquiries and requests
• Prepare and provide quotations
• Process orders, payments, and accounts
• Communicate about services and account-related matters
• Provide website design, development, hosting, SEO, digital marketing, advertising, content writing, graphic design, and other requested services
• Improve our website, products, and services
• Understand website usage and visitor behaviour
• Monitor website performance
• Maintain website and account security
• Detect, prevent, and investigate fraudulent or unauthorized activity
• Troubleshoot technical problems
• Send relevant service communications
• Send marketing communications where permitted and where appropriate
• Measure marketing and advertising performance
• Comply with applicable legal, regulatory, and contractual requirements
• Protect our rights, property, systems, customers, and business

We aim to use personal information only for purposes that are relevant to our business operations and the services requested by our customers and website visitors.

Marketing Communications

Where permitted by applicable law, CyberHosters may send information about services, offers, updates, promotions, or digital marketing solutions that may be relevant to you.

You can unsubscribe from promotional communications at any time by using the unsubscribe option included in the communication or by contacting us.

3. Sharing Your Information

CyberHosters does not sell or rent your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our business, provide services, or maintain our website.

These third parties may include providers involved in:

• Website hosting and infrastructure
• Payment processing
• Email delivery
• Website analytics
• Advertising and marketing services
• Customer relationship management
• Technical support
• Website security
• IT and business operations

Where third-party service providers process information on our behalf, we take reasonable steps to ensure that information is handled appropriately and securely.

Legal and Regulatory Disclosure

We may disclose personal information where required or permitted by applicable law, regulation, legal process, court order, or governmental request.

We may also disclose information where reasonably necessary to:

• Protect our legal rights
• Prevent fraud or abuse
• Protect the security of our website or systems
• Investigate suspected unlawful activity
• Enforce our agreements and policies
• Protect customers, employees, or other individuals

4. Data Security

CyberHosters takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include appropriate access controls, secure systems, monitoring, authentication, and other safeguards appropriate to the nature of the information we handle.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your personal information, we cannot guarantee absolute security of information transmitted through the internet.

If you believe that your interaction with CyberHosters or your personal information may have been compromised, please contact us as soon as possible.

5. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Request restriction of certain processing activities
• Object to certain uses of your personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Request information about how your personal information is processed
• Request a copy of certain personal information

To exercise an applicable privacy right, contact us using the information provided in the Contact Us section of this Privacy Policy.

We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized access.

Marketing Opt-Out

If you no longer wish to receive promotional emails or marketing communications from CyberHosters, you can unsubscribe using the relevant unsubscribe link or contact us directly.

Please note that you may still receive important service-related communications where necessary, such as account, billing, security, or transaction-related messages.

6. Cookies & Tracking Technologies

CyberHosters may use cookies and similar tracking technologies to improve website performance, functionality, analytics, and user experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit certain websites. They allow websites to recognize your browser and remember certain information.

Why We Use Cookies

Cookies may be used to:

• Remember user preferences
• Improve website functionality
• Understand how visitors use our website
• Analyze website traffic
• Monitor website performance
• Improve website content and navigation
• Support marketing and advertising activities
• Help protect our website and users from security threats

Managing Cookies

Most web browsers allow you to control, block, or delete cookies through browser settings.

You may choose to disable cookies; however, some features or functionality of the CyberHosters website may not work properly if certain cookies are disabled.

Where required by applicable law, we may provide additional cookie controls or consent options.

7. Policy Updates

CyberHosters may update or revise this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices, technology, or applicable privacy requirements.

When we make changes, the updated Privacy Policy will be published on this page along with an updated Last Updated date.

We encourage visitors and customers to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

Your continued use of the CyberHosters website after an updated Privacy Policy has been published may be subject to the revised policy, to the extent permitted by applicable law.

8. Contact Us

If you have questions about this Privacy Policy, your personal information, our data practices, or your privacy rights, you can contact CyberHosters using the details below.

CyberHosters

Head Office:
1, Grantley Court, 28–33 London Rd,
Tunbridge Wells TN1 1BX, United Kingdom

Email:
info@cyberhosters.org

Sales Email:
sales@cyberhosters.org

UK Phone:
+44 7405029971

If you are contacting us regarding a privacy request, please clearly state the nature of your request so that our team can respond appropriately.

Additional Information About CyberHosters

CyberHosters provides digital solutions and technology services for businesses, including website design and development, website management, graphic design, social media marketing, social media advertising, email marketing, content writing, SEO optimization, Google Ads, and related digital services.

Our privacy practices are designed to support the secure and responsible handling of information collected through our website and services.

For information about our services, please visit the relevant service pages on the CyberHosters website.

Important Notice

This Privacy Policy provides general information about CyberHosters' privacy and data-handling practices. It should not be interpreted as legal advice.

Privacy requirements can vary depending on your location, business activities, customers, and the types of personal information you process. Where necessary, businesses should obtain appropriate legal advice to ensure that their privacy practices and documentation meet all applicable laws and regulations.

Last Updated: August 17, 2026